At Rashita Sehra, every lehenga is made-to-order and handcrafted with the utmost care, attention, and precision. As each piece is uniquely tailored for you, we follow a strict no return and no exchange policy.
Returns
- All our products are custom-made and handcrafted exclusively against your order. Therefore, once an order has been placed and confirmed, we do not accept any returns or exchanges.
- Placing an order on our website confirms that you acknowledge and agree to these terms.
- Minor variations in embroidery, color, or finish may occur due to the artisanal nature of the products and cannot be treated as defects.
Alterations
We understand the importance of fit. Should you require minor alterations, we will be happy to assist you wherever possible. However, depending on the extent of the adjustment, alteration costs and additional shipping charges (if any) may apply. For alteration requests, please contact us at:
Email: rashitasehra.india@gmail.com
Phone: +91 9818791890
Taxes & Duties
- For Indian Customers: All prices displayed on the website are inclusive of applicable GST (Goods & Services Tax).
- For International Customers: Orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means the product prices visible at checkout are exclusive of any import duties, customs charges, or local taxes of the destination country.
- As the recipient, you are responsible for paying all additional charges (if any) levied by your country’s customs before the parcel can be delivered.
Note: Since each lehenga is handcrafted and made especially for you, we recommend carefully reviewing our size guide, color descriptions, and customization details before placing an order. Our customer care team will be happy to assist you with queries before you confirm your purchase.