At Rashita Sehra, each lehenga is carefully handcrafted and made-to-order exclusively for you. To maintain the highest standards of customization and craftsmanship, we follow a strict cancellation policy.

Order Cancellations

• Once an order has been confirmed and payment is received, it cannot be cancelled under any circumstances.

• This is because all orders are processed immediately for fabric procurement, embroidery, and tailoring, which are specifically arranged as per your request.

Exceptional Cases

• In rare situations (such as duplicate orders placed by error), you may request a cancellation within 24 hours of placing the order by contacting us at:
  Email: rashitasehra.india@gmail.com
  Phone: +91 9818791890

• Approval of such requests will be at the sole discretion of Rashita Sehra.
• If your order cancellation request is approved, we will initiate the refund process, which may take 2–3 working days to reflect in your account.

Refunds on Cancellations

• Since our products are handcrafted and personalized, we do not issue refunds for cancellations after the 24-hour window.

• In the unlikely event of an operational error on our part (e.g., inability to fulfill an order), we will initiate a full refund via your original method of payment.

Note: To avoid any inconvenience, we encourage customers to review product details, size guides, and customization requests carefully before confirming their orders. Our support team is always available to assist you with queries prior to order placement.